PagerDuty, Inc. SEC 10-Q Report

PagerDuty, Inc., a leading provider of cloud-hosted software solutions for incident management and operational performance, has released its latest Form 10-Q report for the quarter ended April 30, 2025. The report highlights significant improvements in financial performance and operational efficiency, reflecting the company's strategic focus on growth and cost management.

Financial Highlights

• Revenue: $119.8 million, increased by 7.8% from the same period last year due to growth from existing customers, driven by an increase in the number of users and upsell of additional products and services.
• Gross Profit: $100.6 million, representing a gross margin of 84.0%, up from 82.6% in the prior year, primarily due to a decrease in cost of revenue.
• Loss from Operations: $(10.3) million, improved from a loss of $(21.7) million in the prior year, reflecting a decrease in operating expenses.
• Net Loss: $(7.4) million, improved from a net loss of $(17.3) million in the prior year, with a net loss margin of (6.2)%.
• Net Loss Per Share: $(0.07), improved from $(0.26) in the prior year, reflecting better operational efficiency and cost management.

Business Highlights

• Revenue Segments: The company generates revenue primarily from cloud-hosted software subscription fees, with additional revenue from term-license software subscription fees. The subscriptions are typically one year in duration but can range from monthly to multi-year.
• Geographical Performance: Revenue from the United States accounted for $86.0 million, while international revenue was $33.8 million for the three months ended April 30, 2025. No other individual country accounted for 10% or more of revenue.
• Customer Segments: The company had 15,247 customers as of April 30, 2025, with 848 customers having subscription agreements for more than $100,000 in annual recurring revenue (ARR).
• Operational Efficiency: The company has focused on improving operational efficiency, which is reflected in a decrease in research and development expenses by 9.3% and general and administrative expenses by 2.5% compared to the same period last year.
• Future Outlook: The company expects to continue investing in its platform infrastructure and customer support to expand capabilities and ensure customers realize the full benefit of its offerings. The company also anticipates that sales and marketing expenses will continue to be the largest operating expense as it expands its efforts.
• Macroeconomic Environment: The company is monitoring the impact of global inflation, heightened interest rates, and economic uncertainty on its business and financial results.
• Key Business Metrics: The company's annual recurring revenue (ARR) was $496.0 million as of April 30, 2025, indicating growth in maintaining and expanding customer relationships.
• Dollar-based Net Retention Rate: The dollar-based net retention rate was 104% as of April 30, 2025, reflecting the company's ability to retain and expand ARR from existing customers.

SEC Filing: PagerDuty, Inc. [ PD ] - 10-Q - May. 30, 2025